Studyhallguide’s cancellation policy is 12 hours ahead of your check in date (unless otherwise stated by the Study Hall Owner in their Study Hall Rules). This means you should cancel at least 12 hours ahead of the earliest check in date to avoid no-book of seat or late cancellation charge.
As soon as you click “Cancel”, the study hall owner will be automatically notified of your cancellation. You can cancel up to 12 hours (unless otherwise stated) ahead of the check in date at Study Hall; after 12 hours has passed, then it will not be possible to cancel online. Cancellations after this time are considered a late cancellation or book of seat.
The latest time you can cancel is shown on your confirmation email and is in the property’s local time zone. In order to get your refund, you will need to cancel online through your Studyhallguide account. Please note that due to a large number of cancellations, there will be a significant delay in getting refunds processed.
If your booking has been made using a voucher from your Studyhallguide account, the voucher will be automatically added back to your Studyhallguide account after you cancel, ready to be used towards the deposit of a new booking!
As soon as you click “Cancel”, your study hall booking deposit will be added right away to your Studyhallguide account as a voucher. To use this voucher when making a new booking, simply use the same email address as your cancelled booking on your new booking, and your voucher will automatically apply towards the deposit amount.